1. Introduction

Welcome to Personal Development Matters.

These Terms and Conditions govern your use of our website, products, services, training, courses, memberships and downloadable resources available through www.personaldevelopmentmatters.co.uk.

By accessing our website, purchasing products or services, creating an account, or becoming a member, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use our website or services.

2. About Us

Personal Development Matters is a sole trader business based in Staffordshire, England.

Website: www.personaldevelopmentmatters.co.uk

Email: [email protected]

Throughout these Terms, "Personal Development Matters", "we", "us" and "our" refer to Personal Development Matters.

"You" and "your" refer to any customer, website visitor, member or purchaser.

3. Our Services

We provide educational products and services including, but not limited to:

Online courses

Membership programmes

Downloadable resources

Resource packs

Educational materials

Webinars

Online training

In-person training

Consultancy services

Events and workshops

We reserve the right to modify, update or discontinue any service at any time.

4. Customer Accounts

Certain services require you to create an account.

You are responsible for:

Maintaining the confidentiality of your login details

Ensuring your account information is accurate

Restricting access to your account

All activity that occurs under your account

You must notify us immediately if you believe your account has been accessed without permission.

We reserve the right to suspend or terminate accounts where misuse is suspected.

5. Memberships

Memberships may be offered on a monthly or annual subscription basis.

By purchasing a membership:

You agree to recurring payments at the selected interval.

Memberships automatically renew unless cancelled.

You may cancel at any time.

Cancellation prevents future renewals.

Access remains available until the end of the paid subscription period.

No refunds will be provided for partially used subscription periods unless required by law.

We reserve the right to change membership pricing, content and benefits. Any changes will not affect existing paid subscription periods.

6. Digital Products

Digital products include downloadable resources, resource packs, templates, guides and educational materials.

Once a digital product has been accessed or downloaded, it is deemed delivered.

All digital products remain the intellectual property of Personal Development Matters.

Purchasing a product grants a licence to use the material but does not transfer ownership.

7. Resource Licensing

Products may be sold under either:

Individual User Licence

School Licence

The licence applicable to each product will be stated at the point of purchase.

Unless specifically stated otherwise:

Resources may not be resold.

Resources may not be redistributed.

Resources may not be shared outside the purchasing individual or school.

Resources may not be uploaded to public websites, file-sharing services or social media platforms.

Resources may not be incorporated into products for commercial resale.

Any unauthorised distribution may result in licence termination and legal action.

8. Online Courses

Courses may be delivered through immediate access, scheduled release or a combination of both.

Course access is provided for the period specified at the time of purchase.

Where certificates are offered, these may be subject to completion requirements.

We reserve the right to update course content to maintain accuracy and relevance.

9. Consultancy Services

Consultancy services may be delivered online or in person.

All consultancy recommendations are provided in good faith based on information available at the time.

Implementation of any recommendations remains the responsibility of the client.

10. Events, Training and Workshops

Bookings for training events, workshops and consultancy sessions are subject to availability.

If you cancel a booking:

More than 30 Days Before the Event

The booking may be transferred to a future date where suitable.

A cancellation charge of 50% may apply.

Between 14 and 30 Days Before the Event

The booking may be transferred to a future date where suitable.

A cancellation charge of 75% may apply.

Less than 14 Days Before the Event

The full fee remains payable.

We reserve the right to reschedule events where necessary.

If we cancel an event, customers will be offered either:

A replacement date; or

A full refund of fees paid.

Our liability is limited to the amount paid for the event.

11. Webinar Recordings

Online training sessions, webinars and events may be recorded.

Where recordings are made available, access may be limited to registered attendees or members.

By participating in a recorded session, you acknowledge that your name, comments, questions or contributions may appear within the recording.

12. Intellectual Property

All website content, course materials, downloads, videos, presentations, documents, graphics, logos and educational resources remain the property of Personal Development Matters unless otherwise stated.

You may not:

Copy materials for resale.

Republish content without permission.

Remove copyright notices.

Create derivative works for commercial purposes.

Unauthorised use may result in legal action.

13. Educational Disclaimer

All content provided by Personal Development Matters is intended for educational and informational purposes only.

Nothing provided through our website, courses, resources, consultancy or training should be interpreted as:

Legal advice

Safeguarding advice

Employment advice

Human resources advice

Regulatory advice

Schools, organisations and professionals remain responsible for their own decisions, policies and compliance obligations.

Professional advice should always be sought where appropriate.

14. No Guarantee of Outcomes

While we aim to provide high-quality educational support, we do not guarantee:

Ofsted outcomes

Inspection grades

School improvement results

Pupil outcomes

Compliance outcomes

Results will depend on numerous factors outside our control.

15. Acceptable Use

You agree not to:

Use the website unlawfully.

Attempt unauthorised access to systems.

Share account access with others.

Distribute copyrighted materials without permission.

Interfere with website operation.

We reserve the right to suspend access where misuse is identified.

16. Limitation of Liability

To the fullest extent permitted by law, Personal Development Matters shall not be liable for:

Indirect losses

Consequential losses

Loss of profits

Loss of revenue

Loss of business opportunities

Loss of data

Nothing in these Terms excludes liability where exclusion is prohibited by law.

Where liability cannot be excluded, our liability shall be limited to the amount paid by the customer for the relevant service or product.

17. Website Availability

We make reasonable efforts to keep the website available and secure.

However, we do not guarantee uninterrupted access and may suspend access for maintenance, updates or security reasons.

18. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy and Cookie Policy.

These policies form part of these Terms and Conditions.

19. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will always be available on our website.

Continued use of our services after updates constitutes acceptance of the revised Terms.

20. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

21. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

Email: [email protected]

Personal Development Matters
Staffordshire, England